Subscriber identification process pushes MTN Cameroon customer base down 1% in Q3 2017

The South African telecoms group’s subsidiary in Cameroon, MTN International, recorded a slight drop in its customer base at the end of September 2017, according to good sources.

This decline of 1% in the number of subscribers is, explains the MTN group, following the implementation of the process of identification of subscribers enacted by the Cameroonian public authorities.

Indeed, according to the instructions of the Cameroon Ministry of Posts and Telecoms, operators have the obligation to disable the SIM cards of all their clients not at all or poorly identified.

Beyond the deadline of June 30, 2016, set by the government authorities to allow operators to have their subscribers identified, the process continues, mainly because of the expiry of the national identity cards used by subscribers of their first identification operation.

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